FAQ

FAQ

How long does shipping take?
Orders are typically processed within 1–2 business days. Once shipped, delivery usually takes 1–3 business days within the Netherlands.

How can I track my order?
Once your order has been shipped, you will receive a confirmation email with your tracking details.

Do you offer returns?
Yes, we offer free returns within 14 days of delivery in the Netherlands.

What condition must items be in for a return?
Items must be unworn, unwashed, and returned in their original condition with all original tags and packaging included.

When will I receive my refund?
Once your return has been received and approved, your refund will be issued to your original payment method.

What if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, please contact us at [your email] within 48 hours of delivery.

How can I contact you?
For any questions regarding your order, shipping, returns, or general support, please contact us at [your email].